{"id":27881,"date":"2024-12-26T13:17:13","date_gmt":"2024-12-26T13:17:13","guid":{"rendered":"https:\/\/help.xodox.in\/?post_type=docs&#038;p=27881"},"modified":"2024-12-26T13:17:13","modified_gmt":"2024-12-26T13:17:13","password":"","slug":"sales-return","status":"publish","type":"docs","link":"https:\/\/help.xodox.in\/pt\/docs\/sales-return\/","title":{"rendered":"Sales Return"},"content":{"rendered":"<div class=\"fusion-text fusion-text-1\">\n<p>There are 2 ways of adding sales return<\/p>\n<h1  class=\"fusion-responsive-typography-calculated\"><span id=\"First-way\">First way:<\/span><\/h1>\n<p>Edit existing invoice for the sales by going to edit the invoice and remove the product or reduce the quantity of the product. And save it. The system will automatically add the returned quantity back to stock. This is a simple &amp; recommended way of doing.<\/p>\n<h1  class=\"fusion-responsive-typography-calculated\"><span id=\"Second-Way\">Second Way:<\/span><\/h1>\n<p>Follow the screenshot below:<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"wp-image-29779 aligncenter\" src=\"https:\/\/help.xodox.in\/wp-content\/uploads\/2024\/12\/Default-Image-Images-\u2013-Browse-43060-Stock-Photos-Vectors____.png\" alt=\"\" width=\"747\" height=\"364\"><\/p>\n<h3 class=\"fusion-responsive-typography-calculated\"><span id=\"Question-Why-sell-return-value-not-decrease-the-payment-value-from-the-parent-invoice\">Question: Why sell return value not decrease the payment value from the parent invoice?<\/span><\/h3>\n<ul>\n<li>Xodox POS will adjust these values in the Profit &amp; Loss report.<\/li>\n<li>Regarding payment, users have to add a transaction for receiving payment from the customer and then paying them back. This way all the transactions are recorded.<\/li>\n<\/ul>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>There are 2 ways of adding sales return First way: Edit existing invoice for the sales by going to edit the invoice and remove the product or reduce the quantity of the product. And save it. The system will automatically add the returned quantity back to stock. This is a simple &amp; recommended way of doing. Second Way: Follow the screenshot below: Question: Why sell return value not decrease the payment value from the parent invoice? Xodox POS will adjust these values in the Profit &amp; Loss report. Regarding payment, users have to add a transaction for receiving payment from the customer and then paying them back. This way all the transactions are recorded.<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"doc_category":[66],"doc_tag":[77],"class_list":["post-27881","docs","type-docs","status-publish","hentry","doc_category-sales-sell","doc_tag-pos"],"acf":[],"year_month":"2026-04","word_count":113,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"help-xodox","author_nicename":"help-xodox","author_url":"https:\/\/help.xodox.in\/pt\/author\/help-xodox\/"},"doc_category_info":[{"term_name":"Sales \/ Sell","term_url":"https:\/\/help.xodox.in\/pt\/docs-category\/sales-sell\/"}],"doc_tag_info":[{"term_name":"pos","term_url":"https:\/\/help.xodox.in\/pt\/docs-tag\/pos\/"}],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Sales Return - My CMS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.xodox.in\/pt\/docs\/sales-return\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sales Return - My CMS\" \/>\n<meta property=\"og:description\" content=\"There are 2 ways of adding sales return First way: Edit existing invoice for the sales by going to edit the invoice and remove the product or reduce the quantity of the product. And save it. The system will automatically add the returned quantity back to stock. This is a simple &amp; recommended way of doing. Second Way: Follow the screenshot below: Question: Why sell return value not decrease the payment value from the parent invoice? Xodox POS will adjust these values in the Profit &amp; Loss report. Regarding payment, users have to add a transaction for receiving payment from the customer and then paying them back. This way all the transactions are recorded.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/help.xodox.in\/pt\/docs\/sales-return\/\" \/>\n<meta property=\"og:site_name\" content=\"My CMS\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tempo estimado de leitura\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minuto\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/help.xodox.in\/docs\/sales-return\/\",\"url\":\"https:\/\/help.xodox.in\/docs\/sales-return\/\",\"name\":\"Sales Return - My CMS\",\"isPartOf\":{\"@id\":\"https:\/\/help.xodox.in\/#website\"},\"datePublished\":\"2024-12-26T13:17:13+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/help.xodox.in\/docs\/sales-return\/#breadcrumb\"},\"inLanguage\":\"pt-PT\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/help.xodox.in\/docs\/sales-return\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/help.xodox.in\/docs\/sales-return\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/help.xodox.in\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Sales Return\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/help.xodox.in\/#website\",\"url\":\"https:\/\/help.xodox.in\/\",\"name\":\"My CMS\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/help.xodox.in\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/help.xodox.in\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"pt-PT\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/help.xodox.in\/#organization\",\"name\":\"My CMS\",\"url\":\"https:\/\/help.xodox.in\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-PT\",\"@id\":\"https:\/\/help.xodox.in\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/help.xodox.in\/wp-content\/uploads\/2024\/10\/Xodox-Logo-01-2.png\",\"contentUrl\":\"https:\/\/help.xodox.in\/wp-content\/uploads\/2024\/10\/Xodox-Logo-01-2.png\",\"width\":573,\"height\":192,\"caption\":\"My CMS\"},\"image\":{\"@id\":\"https:\/\/help.xodox.in\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Sales Return - My CMS","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/help.xodox.in\/pt\/docs\/sales-return\/","og_locale":"pt_PT","og_type":"article","og_title":"Sales Return - My CMS","og_description":"There are 2 ways of adding sales return First way: Edit existing invoice for the sales by going to edit the invoice and remove the product or reduce the quantity of the product. 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