{"id":1272,"date":"2024-11-13T15:25:37","date_gmt":"2024-11-13T15:25:37","guid":{"rendered":"https:\/\/help.xodox.in\/?post_type=docs&#038;p=1272"},"modified":"2024-12-04T11:59:40","modified_gmt":"2024-12-04T11:59:40","password":"","slug":"sending-survey-to-mail-lists","status":"publish","type":"docs","link":"https:\/\/help.xodox.in\/pt\/docs\/sending-survey-to-mail-lists\/","title":{"rendered":"Sending survey to mail lists."},"content":{"rendered":"<div class=\"entry-content\">\n<h3 id=\"send-survey\">Send Survey<a class=\"anchorlink dashicons-before\" href=\"#send-survey\"><\/a><\/h3>\n<p>To send a survey to mail lists, navigate to the survey edit area and on the right side, click on the tab <strong>Send Survey<\/strong><\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-full wp-image-3607\" src=\"https:\/\/help.xodox.in\/wp-content\/uploads\/2024\/12\/demo-xodox-12-04-2024_04_32_PM.png\" alt=\"\" width=\"948\" height=\"76\"><\/p>\n<p>You can select from all the 3 predefined mail lists to send the survey to or you can create your own custom mail lists in <strong>Utilities-&gt;Surveys-&gt;Mail Lists<\/strong>.<\/p>\n<p>Additionally, when you click on Customers or Leads, you can even select customers that belong to a specific group or leads that belongs to a specific status.<\/p>\n<p><strong><\/strong><\/p>\n<div class=\"st-alert st-alert-info\">Because the most hosting providers have a limit for sending a specific amount of emails per hour<strong>, s<\/strong>urvey emails will be sent via <a href=\"https:\/\/help.xodox.in\/pt\/docs\/setup-cpanel-cron-job\/\">CRON JOB<\/a>. The amount of emails to be <strong>sent per hour&nbsp;<\/strong>can be configured in&nbsp;<strong>Setup-&gt;Settings-&gt;Cron Job-&gt;Surveys<\/strong><\/div>\n<\/p>\n<p><strong>Survey options<\/strong><\/p>\n<p>There are few related options for the survey that needs to be re-checked before sending.<\/p>\n<ul>\n<li><strong>Survey short description (View Description \u2013 Optional)<\/strong> \u2013 This is the HTML area where the user will fill the survey questions.<\/li>\n<li><strong>Survey description (Email Description)<\/strong> \u2013 Make sure you configure the survey email content, here you may want to include the <strong>{survey_link}<\/strong> merge field, so the user can click on the link and open the survey HTML area, if you are sending regular mass emailing but just using Xodox CRM surveys feature, you don\u2019t need to add the {survey link} merge field.<\/li>\n<li><strong>From (displayed in email)<\/strong> \u2013 Additional FROM header, leave this empty to use the default email configured in Setup-&gt;Settings-&gt;Email, keep in mind that if you decide to fill the FROM header, make sure that you add email related to your domain and the email that actually exists, many email services will see this email as spam if the FROM header is not properly configured.<\/li>\n<li><strong>Only for logged in participants (staff, customers)<\/strong> \u2013 If you check this option, do not select any other lists the survey to be sent other then staff or customers, additionally you may want to mention in the email description that they need to login in order to fill the survey.<\/li>\n<\/ul>\n<h3 id=\"gdpr\">GDPR<a class=\"anchorlink dashicons-before\" href=\"#gdpr\"><\/a><\/h3>\n<p>If you have <a href=\"#\">GDPR<\/a> enabled and enabled consent for GDPR for contacts or leads, you can select the survey to be sent to specific contacts\/leads that have given consent for a purpose. As an example, if you added consent purpose eq. <strong>Receive survey emails<\/strong>, from the drop-down you can select this consent purpose and only the contacts\/leads that have given consent to receive survey emails, will receive the survey.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-3608\" src=\"https:\/\/help.xodox.in\/wp-content\/uploads\/2024\/12\/demo-xodox-12-04-2024_04_47_PM.png\" alt=\"\" width=\"944\" height=\"443\"><\/p>\n<p>&nbsp;<\/p>\n<\/p><\/div>","protected":false},"excerpt":{"rendered":"<p>Send Survey To send a survey to mail lists, navigate to the survey edit area and on the right side, click on the tab Send Survey You can select from all the 3 predefined mail lists to send the survey to or you can create your own custom mail lists in Utilities-&gt;Surveys-&gt;Mail Lists. Additionally, when you click on Customers or Leads, you can even select customers that belong to a specific group or leads that belongs to a specific status. Because the most hosting providers have a limit for sending a specific amount of emails per hour, survey emails will be sent via CRON JOB. The amount of emails to be sent per hour&nbsp;can be configured in&nbsp;Setup-&gt;Settings-&gt;Cron Job-&gt;Surveys Survey options There are few related options for the survey that needs to be re-checked before sending. Survey short description (View Description \u2013 Optional) \u2013 This is the HTML area where the user will fill the survey questions. Survey description (Email Description) \u2013 Make sure you configure the survey email content, here you may want to include the {survey_link} merge field, so the user can click on the link and open the survey HTML area, if you are sending regular mass emailing but just using Xodox CRM surveys feature, you don\u2019t need to add the {survey link} merge field. From (displayed in email) \u2013 Additional FROM header, leave this empty to use the default email configured in Setup-&gt;Settings-&gt;Email, keep in mind that if you decide to fill the FROM header, make sure that you add email related to your domain and the email that actually exists, many email services will see this email as spam if the FROM header is not properly configured. Only for logged in participants (staff, customers) \u2013 If you check this option, do not select any other lists the survey to be sent other then staff or customers, additionally you may want to mention in the email description that they need to login in order to fill the survey. GDPR If you have GDPR enabled and enabled consent for GDPR for contacts or leads, you can select the survey to be sent to specific contacts\/leads that have given consent for a purpose. As an example, if you added consent purpose eq. Receive survey emails, from the drop-down you can select this consent purpose and only the contacts\/leads that have given consent to receive survey emails, will receive the survey. &nbsp;<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"doc_category":[33],"doc_tag":[],"class_list":["post-1272","docs","type-docs","status-publish","hentry","doc_category-surveys"],"acf":[],"year_month":"2026-04","word_count":418,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"help-xodox","author_nicename":"help-xodox","author_url":"https:\/\/help.xodox.in\/pt\/author\/help-xodox\/"},"doc_category_info":[{"term_name":"Surveys","term_url":"https:\/\/help.xodox.in\/pt\/docs-category\/surveys\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Sending survey to mail lists. - My CMS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.xodox.in\/pt\/docs\/sending-survey-to-mail-lists\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sending survey to mail lists. - My CMS\" \/>\n<meta property=\"og:description\" content=\"Send Survey To send a survey to mail lists, navigate to the survey edit area and on the right side, click on the tab Send Survey You can select from all the 3 predefined mail lists to send the survey to or you can create your own custom mail lists in Utilities-&gt;Surveys-&gt;Mail Lists. Additionally, when you click on Customers or Leads, you can even select customers that belong to a specific group or leads that belongs to a specific status. Because the most hosting providers have a limit for sending a specific amount of emails per hour, survey emails will be sent via CRON JOB. The amount of emails to be sent per hour&nbsp;can be configured in&nbsp;Setup-&gt;Settings-&gt;Cron Job-&gt;Surveys Survey options There are few related options for the survey that needs to be re-checked before sending. Survey short description (View Description \u2013 Optional) \u2013 This is the HTML area where the user will fill the survey questions. Survey description (Email Description) \u2013 Make sure you configure the survey email content, here you may want to include the {survey_link} merge field, so the user can click on the link and open the survey HTML area, if you are sending regular mass emailing but just using Xodox CRM surveys feature, you don\u2019t need to add the {survey link} merge field. From (displayed in email) \u2013 Additional FROM header, leave this empty to use the default email configured in Setup-&gt;Settings-&gt;Email, keep in mind that if you decide to fill the FROM header, make sure that you add email related to your domain and the email that actually exists, many email services will see this email as spam if the FROM header is not properly configured. Only for logged in participants (staff, customers) \u2013 If you check this option, do not select any other lists the survey to be sent other then staff or customers, additionally you may want to mention in the email description that they need to login in order to fill the survey. GDPR If you have GDPR enabled and enabled consent for GDPR for contacts or leads, you can select the survey to be sent to specific contacts\/leads that have given consent for a purpose. As an example, if you added consent purpose eq. 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