{"id":1255,"date":"2024-11-13T14:35:51","date_gmt":"2024-11-13T14:35:51","guid":{"rendered":"https:\/\/help.xodox.in\/?post_type=docs&p=1255"},"modified":"2024-11-13T14:35:51","modified_gmt":"2024-11-13T14:35:51","password":"","slug":"ticket-services","status":"publish","type":"docs","link":"https:\/\/help.xodox.in\/pt\/docs\/ticket-services\/","title":{"rendered":"Ticket Services"},"content":{"rendered":"
\n

Ticket services<\/strong> is feature in Xodox CRM that allows you customer to select to what service\/product this ticket is related<\/strong> when opening new ticket.<\/p>\n

Eq.<\/p>\n

    \n
  1. Product\/Service 1<\/li>\n
  2. Product\/Service 2<\/li>\n
  3. Product\/Service 3<\/li>\n<\/ol>\n

    When your customer will open the ticket the admin will know that this ticket is related to specific service.<\/p>\n

    You can easily enable\/disable this option from Setup->Settings->Tickets.<\/p>\n

    To create new ticket service<\/strong> navigate to Setup->Support->Services<\/strong>.<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

    Ticket services is feature in Xodox CRM that allows you customer to select to what service\/product this ticket is related when opening new ticket. Eq. Product\/Service 1 Product\/Service 2 Product\/Service 3 When your customer will open the ticket the admin will know that this ticket is related to specific service. You can easily enable\/disable this option from Setup->Settings->Tickets. To create new ticket service navigate to Setup->Support->Services.<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"doc_category":[27],"doc_tag":[],"class_list":["post-1255","docs","type-docs","status-publish","hentry","doc_category-support-tickets"],"acf":[],"year_month":"2026-04","word_count":77,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"help-xodox","author_nicename":"help-xodox","author_url":"https:\/\/help.xodox.in\/pt\/author\/help-xodox\/"},"doc_category_info":[{"term_name":"Support Tickets","term_url":"https:\/\/help.xodox.in\/pt\/docs-category\/support-tickets\/"}],"doc_tag_info":[],"yoast_head":"\nTicket Services - My CMS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.xodox.in\/pt\/docs\/ticket-services\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ticket Services - My CMS\" \/>\n<meta property=\"og:description\" content=\"Ticket services is feature in Xodox CRM that allows you customer to select to what service\/product this ticket is related when opening new ticket. 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