{"id":1251,"date":"2024-11-13T14:31:28","date_gmt":"2024-11-13T14:31:28","guid":{"rendered":"https:\/\/help.xodox.in\/?post_type=docs&#038;p=1251"},"modified":"2024-12-03T14:48:01","modified_gmt":"2024-12-03T14:48:01","password":"","slug":"private-staff-notes","status":"publish","type":"docs","link":"https:\/\/help.xodox.in\/pt\/docs\/private-staff-notes\/","title":{"rendered":"Private staff notes"},"content":{"rendered":"<div class=\"entry-content clearfix\">\n<p>To add private ticket note open the ticket and click on the <b>Notes<\/b> tab from on top.<br \/>\nTicket notes are only visible to staff members so they can collaborate together if multiple assistance is required.<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>To add private ticket note open the ticket and click on the Notes tab from on top. 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