{"id":1243,"date":"2024-11-13T14:25:34","date_gmt":"2024-11-13T14:25:34","guid":{"rendered":"https:\/\/help.xodox.in\/?post_type=docs&p=1243"},"modified":"2024-12-03T15:06:10","modified_gmt":"2024-12-03T15:06:10","password":"","slug":"predefined-replies","status":"publish","type":"docs","link":"https:\/\/help.xodox.in\/pt\/docs\/predefined-replies\/","title":{"rendered":"Predefined Replies"},"content":{"rendered":"
\n

Setup some predefined replies that you are using very often so you wont need anymore to type it again and again.<\/p>\n

Go to Setup <\/strong>-> Support -> Predefined Replies.<\/strong><\/p>\n

When replying or opening to ticket click on the button Add predefined reply. A popup modal will be opened you only need to click on the plus icon to insert into the reply field.<\/p>\n

<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

Setup some predefined replies that you are using very often so you wont need anymore to type it again and again. Go to Setup -> Support -> Predefined Replies. When replying or opening to ticket click on the button Add predefined reply. A popup modal will be opened you only need to click on the plus icon to insert into the reply field.<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"doc_category":[27],"doc_tag":[],"class_list":["post-1243","docs","type-docs","status-publish","hentry","doc_category-support-tickets"],"acf":[],"year_month":"2026-04","word_count":67,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"help-xodox","author_nicename":"help-xodox","author_url":"https:\/\/help.xodox.in\/pt\/author\/help-xodox\/"},"doc_category_info":[{"term_name":"Support Tickets","term_url":"https:\/\/help.xodox.in\/pt\/docs-category\/support-tickets\/"}],"doc_tag_info":[],"yoast_head":"\nPredefined Replies - My CMS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.xodox.in\/pt\/docs\/predefined-replies\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Predefined Replies - My CMS\" \/>\n<meta property=\"og:description\" content=\"Setup some predefined replies that you are using very often so you wont need anymore to type it again and again. 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