{"id":1239,"date":"2024-11-13T14:22:03","date_gmt":"2024-11-13T14:22:03","guid":{"rendered":"https:\/\/help.xodox.in\/?post_type=docs&p=1239"},"modified":"2024-11-13T14:22:03","modified_gmt":"2024-11-13T14:22:03","password":"","slug":"statuses","status":"publish","type":"docs","link":"https:\/\/help.xodox.in\/pt\/docs\/statuses\/","title":{"rendered":"Statuses"},"content":{"rendered":"
\n

You can easily customize ticket status by going to Setup->Support -> Ticket statuses<\/strong><\/p>\n

Xodox come with general predefined statuses which you cant delete them becuase they are around the application. You can only change the name. While listing ticket statuses you can view in this moment how many tickets are currently in the status.<\/p>\n

Setting status color:<\/b> Click on the edit button while listing and you can easely pick status color.<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

You can easily customize ticket status by going to Setup->Support -> Ticket statuses Xodox come with general predefined statuses which you cant delete them becuase they are around the application. You can only change the name. While listing ticket statuses you can view in this moment how many tickets are currently in the status. Setting status color: Click on the edit button while listing and you can easely pick status color.<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"doc_category":[27],"doc_tag":[],"class_list":["post-1239","docs","type-docs","status-publish","hentry","doc_category-support-tickets"],"acf":[],"year_month":"2026-04","word_count":77,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"help-xodox","author_nicename":"help-xodox","author_url":"https:\/\/help.xodox.in\/pt\/author\/help-xodox\/"},"doc_category_info":[{"term_name":"Support Tickets","term_url":"https:\/\/help.xodox.in\/pt\/docs-category\/support-tickets\/"}],"doc_tag_info":[],"yoast_head":"\nStatuses - My CMS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.xodox.in\/pt\/docs\/statuses\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Statuses - My CMS\" \/>\n<meta property=\"og:description\" content=\"You can easily customize ticket status by going to Setup->Support -> Ticket statuses Xodox come with general predefined statuses which you cant delete them becuase they are around the application. 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