{"id":1237,"date":"2024-11-13T14:20:13","date_gmt":"2024-11-13T14:20:13","guid":{"rendered":"https:\/\/help.xodox.in\/?post_type=docs&#038;p=1237"},"modified":"2024-11-13T14:20:13","modified_gmt":"2024-11-13T14:20:13","password":"","slug":"priorities","status":"publish","type":"docs","link":"https:\/\/help.xodox.in\/pt\/docs\/priorities\/","title":{"rendered":"Priorities"},"content":{"rendered":"<div class=\"entry-content clearfix\">\n<p>You can easely customize ticket priorities by going to&nbsp;<strong>Setup-&gt; Support -&gt;&nbsp;Ticket priority<\/strong><\/p>\n<p>Tickets priority are feature in Xodox CRM to easily&nbsp;anwser and check the tickets by priorities.<\/p>\n<p>Some customers will always choose the HIGH priority but feel free to organize for your needs.<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>You can easely customize ticket priorities by going to&nbsp;Setup-&gt; Support -&gt;&nbsp;Ticket priority Tickets priority are feature in Xodox CRM to easily&nbsp;anwser and check the tickets by priorities. 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