{"version":"1.0","provider_name":"My CMS","provider_url":"https:\/\/help.xodox.in\/pt","author_name":"help-xodox","author_url":"https:\/\/help.xodox.in\/pt\/author\/help-xodox\/","title":"Email\/SMTP Configuration - My CMS","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"hZOog065zw\"><a href=\"https:\/\/help.xodox.in\/pt\/docs\/email-smtp-configuration\/\">Email\/SMTP Configuration<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/help.xodox.in\/pt\/docs\/email-smtp-configuration\/embed\/#?secret=hZOog065zw\" width=\"600\" height=\"338\" title=\"&#8220;Email\/SMTP Configuration&#8221; &#8212; My CMS\" data-secret=\"hZOog065zw\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n<\/script>","description":"You will need to configure SMTP settings for Xodox CRM if you want to send e.q. invoices, estimates, overdue reminders etc\u2026 the SMTP config will act as a general email from Xodox CRM for all emails that will be sent. In order to configure the send email feature in Xodox CRM navigate to Setup-&gt;Settings-&gt;Email. Outlook\/Office accounts are not supported for sending emails via SMTP as Microsoft dropped support for the regular SMTP connection. Configuration options Below you can read about the email configuration option to get more familiar with, however, in most cases, you will need to adjust only a few of them as mentioned in our examples below. Mail Engine Xodox CRM offers two email engines, by default PHPMailer will be selected. The difference between mail engine is the libraries used to send emails from Xodox CRM. If you decide to use PHPMailer (which is recommended), the responsible library for this will the popular php email library PHPMailer, you can read more about the library by clicking here The other mail engine is the default Codeigniter framework library, more info can be found by clicking here However, you should not worry about this that much, just select the one that you think fits for you. Email Protocol SMTP, Sendmail, and Mail. It\u2019s highly recommended to configure the SMTP protocol for sending emails if you don\u2019t want to encounter issues with emails going to spam or encoding, the examples below will be strictly for the SMTP protocol as it\u2019s the recommended one. Email Encryption SSL \u2013 Select if you are configuring SMTP with port 465 TLS \u2013 Select if you are configuring SMTP with port 587 None \u2013 Select if you are configuring SMTP with port 25 Summarized, SSL works with port 465, TLS works with port 587 and if you are trying to configure the SMTP config with port 25 (non-secure) there will be no encryption and you should select None. SMTP Host Enter your SMTP hostname. SMTP Port Enter your SMTP port Don\u2019t mix up these modes; Email encryption set to SSL on port 587 or TLS on port 465 will not work. Email Enter the SMTP email you are trying to configure as a general email for Xodox CRM, in most cases, this will be a mail only used for sending emails from Xodox CRM, e.q. you can create an email account with name no-reply@ or info@, however, this is up to you to determine how best fit for your needs. SMTP Username Fill only if your email client use username for SMTP login, mostly you will fill this field if you are using an exchange mailbox. In most cases when you are using\u00a0 exchange server, you will need to log in with username not with the email address, in this case, Xodox CRM will use the SMTP Username field to log in to your mail server instead of the email address, however the Email address you filled above will be still used as a FROM header. SMTP Password Fill the password for login, you should already know your password. Email Charset The default is UTF-8, you won\u2019t need to change this ever, because in most cases this works fine, however, if you decide to change the encoding it\u2019s highly recommended perform few researches to see what encoding is best fit for you. BCC All Emails To You can add email to be added as BCC header if you want to keep track and get copies of all emails sent from Xodox CRM if you need to add multiple BCC emails, separate them by a comma. Email Signature Global email signature for all emails sent, can be used as merge field added in\u00a0email templates in Setup-&gt;Email Templates, keep in mind this option can be overridden if e.q. the staff that is sending an invoice to an email have configured custom email signature in his profile. Predefined Header &amp;\u00a0Predefined Footer Xodox CRM installation by default comes with a predefined header and predefined footer for all email templates, the predefined header and footer is pretty clean but if you need something more then this, feel free to adjust the code. The email message contents are merged in between the predefined header and footer e.q. [predefined header code] The email message [predefined footer code] So for example, if you opened a &lt;div&gt; in the header and you did not close the &lt;div&gt; HTML while formatting the header, you MUST close\u00a0 (&lt;\/div&gt;) the HTML tag in the footer. Click here to learn more about HTML AWS Email SMTP Setup In case you are using AWS for sending emails, click here to learn more. Email Queue If you are looking in the Email Queue option, click here to read more. Email Templates Click here to read more about the email templates in Xodox CRM Examples The below examples are general examples how to configure SMTP to send an email, keep in mind that the examples may be different then your actual server requirements, the best is to consult with your hosting provider to provide you the correct SMTP configuration. SMTP server over port 25 Encryption: None SMTP Host: yoursmtphost.com SMTP Port : 25 SMTP Email:\u00a0Your email SMTP Password: Your password SMTP servers that require SSL connection Encryption: SSL SMTP Host: yoursmtphost.com SMTP Port :\u00a0465 SMTP Email:\u00a0Your email SMTP Password: Your password For Gmail use the following configuration: Encryption: SSL SMTP Host: smtp.gmail.com SMTP Port :\u00a0465\u00a0\/ For TLS encryption use port 587 SMTP Email:\u00a0youremail@gmail.com SMTP Password: Your password If you are using your Google Account password to connect to SMTP, it\u2019s highly recommended to update your password with an App Password to avoid any email sending disruptions, find more information on how to generate App Password for your Google Account at the following link: https:\/\/support.google.com\/accounts\/answer\/185833?hl=en Testing SMTP Setup If you need to test your SMTP setup\u00a0just go to\u00a0Setup -&gt; Settings -&gt; Email\u00a0and scroll down to\u00a0Send Test Email\u00a0to enter your email address and click the submit button. If the SMTP is setup correctly"}